WinStar Casino has been a popular venue for customers throughout the United States. Now, thanks to their entrance into the European marketplace, players from the United Kingdom can enjoy a host of benefits.
This Winstar Review takes a closer look at the games selection, the Winstar app, the customer service and the payment options the casino provides. One of the most interesting rewards involves a competitive welcome bonus for new players.
WinStar Casino Games
One of the major reasons you might want to consider signing up for WinStar Casino is their selection of games. Whether you like slots, table or card games, WinStar Casino will have more than enough to cater to your needs.
The list of slots is exhaustive. You will have access to well-known titles such as Book of Dead, Starburst, Gonzo’s Quest and Dead or Alive 2. Additionally, WinStar has a number of exclusive slots you won’t be able to play anywhere else.
If you are a high roller and like to bet and win big, there are over a hundred progressive slots with head-spinning jackpots. Despite there being hundreds of different slots, the operator makes sure to add new titles constantly.
If you want a more interactive experience and you enjoy table and card games, you can enjoy roulette, blackjack, baccarat and video poker. Each one comes in several different variations.
Additionally, you can also play at the Live Casino section, for an immersive experience. WinStar Live Casino gives you the chance to play with real dealers and with other customers. For the time being the selection of games includes VIP Blackjack, Roulette, Poker, Dice, Lucky 7 and War of Bets.
WinStar Payment and Withdrawal
Based on the list of supported payment methods there is little chance that you’ll have any problems using your preferred one. WinStar supports a variety of credit cards as well as online payment services. Here is the full list:
- Visa Electron
- PaySafe Card
You should have in mind that processing times will differ depending on the payment method used. There also might be certain limitations regarding minimum and maximum WinStar withdrawal amounts. In any case, you can find detailed information regarding each of the payment methods on the operator’s website.
As a final note, there is a possibility that certain promotional offers might restrict certain payment methods from contributing to the offer. So, our best advice would be to read the terms and conditions for each offer carefully.
As you might have already expected, there are a handful of prerequisites which must be met before you will be able to claim WinStar rewards. First and foremost, all players are required to be at least 18 years of age and they need to supply a valid email address (this address is used during the account verification process).
They will also be asked to provide their legal first and last name along with the relevant payment details (such as an electronic bank transfer or a credit card).
Other platforms such as skill games or slots with additional gambling options will not be included within this WinStar promotional offer. Some examples include (but not limited to) 3 Wheel Roulette, Roulette Royal, Pro Blackjack, Draw Joker Poker and Burn the Sevens. In order to determine which other games may or may not fall into the category, it is always a good idea to carefully read the terms and conditions.
Terms and Conditions
It is a good idea to take a look at the terms and conditions. As you may have already imagined, this sign-up offer can only be used a single time within a household. It is also not possible to withdraw any winnings as a result of this promotion until the 45x wagering requirement outlined above has been met.
Even if you have enjoyed winnings within the initial 7-day time period, they will be considered null and void if the wagering requirement is not complete or if they are not withdrawn before the expiry of the promotion itself. However, it is possible to request a withdrawal before the requirements have been met. In such a case, WinStar will remove any bonuses and additional winnings related to their promotional code.
WinStar Customer Support
There are a few things we look for when reviewing customer support. The first one is the number of ways to contact it, second is the working hours and finally the response time. We were happy to give WinStar top scores for each.
The operator offers 24/7 support, 365 days a year. You can contact WinStar customer support in 3 ways:
- Email: firstname.lastname@example.org
- Live Chat
- Phone line: +44 (0)808 196 0523
Response times are reasonably quick. Live Chat is usually the quickest, while email responses can take a few hours. The support team is professional and offers help in English and German.
Although the operator has social media accounts, they appear to be used for promotional purposes only.
Finally, if you prefer solving issues on your own, you can go through the website’s FAQ section. It’s not the most comprehensive one we’ve seen, but most of the common issues regarding banking, account management and technical issues are covered.
All in all, you can rest assured that when and if you encounter an issue, you will be able to solve it in no time.
WinStar Mobile App
If you, like most people, prefer playing on mobile, you should be able to do it without any trouble. There is a WinStar app for both Android and iOS and both can be downloaded from their respective app stores.
The apps work very well and all of the operator’s services can be accessed without any major issues. The minimum system requirements list Android 4.0 and iOS 9.0, so, in theory, most recent devices should be supported. Naturally, the quality of the services will largely depend on the quality of your internet connection.
If for whatever reason you’d rather not download a dedicated app, you can still access the website through a mobile browser. The mobile version of the website works just as well as the apps. With its intuitive layout, you will have full access to all the WinStar games. You can also easily open a new account and make deposits and withdrawals.
Finally, both the apps and the website look great on tablets. Whether you’re using an iPad or an Android tablet, they are well optimised for both.
The Winstar Review took a closer look at the Casino’s key features. We evaluated Winstar’s games selection, payment options and looked at their very own Winstar App. It is now clear why WinStar is already proving to be so very popular with players from the United Kingdom. Thanks to a host of games to choose from and low deposit requirements, it has never been easier to experience the thrills of an online casino and even to walk away with a tidy sum of money.